About Us

About the Company

FlowersOnBase.com proudly services military installations nationwide. We are Full-Service flower shops offering same-day delivery both, on and off base as well as across the nation using our floral network. 

Our flower shops adhere to high quality standards. We offer a wide variety of flowers and floral arrangements, plants and specialty gifts for all occasions. 

FlowersOnBase.com was founded in 1973. We are the largest chain of flower shops servicing military installations. The leader in quality, artistry and dependability for the military community and their families, we connect to thousands of other florists nationwide. 

Whether you are close to home or around the world, FlowersOnBase.com can deliver a fresh and beautiful gift for you for any occasion. All our flowers carry a Satisfaction Guaranteed policy. We are proud to employ many past service members as well as military spouses. We have a customized selection of products for our base clients including change of command bouquets in standard sizes and colors. We're able to accept STAR card over the phone or in person. 

If you have a specific question about FlowersOnBase.com or the services provided, feel free to email us at customerservice@flowersonbase.com or call us at  (800) 932-2772.



Flowers on Base at Fort Bragg

8-5050 Butner Road

Fort Bragg, NC 28307

Other Locations ^

Store Hours:

We are open 9 am to 2 pm Monday through Friday and 9 am to 12 pm on Saturday. We are available online 24/7 for your convenience and will still be happy to deliver to your friends and family. We are offering a no contact delivery service when requested – so just let us know if that’s your preference. We appreciate your support of our business during this time and hope to be operating normally as soon as thing clear up.

Delivery Policy

All orders must have recipient’s phone number for guaranteed delivery. Recipients in secure or restricted areas will be contacted to make arrangements for delivery of your order. 

U.S. orders must be received before 1:00 p.m. in the recipient's time zone to assure same-day delivery. Orders received after that time will be delivered the following day. Every attempt will be made to accommodate specific delivery times, however, they can not be guaranteed. Delivery of orders to rural route addresses require the recipient’s phone number. 

Delivery to all cemeteries located on and off base as well a national cemeteries are welcomed. Arlington National Cemetery orders are delivered from our local Washington DC operation serving Fort Myer, Virginia. 

Please select delivery days for all days except Sunday. In specific locations with Sunday operating hours, you may visit our store for your selection. 

We will be happy to accept your international orders if you call us directly at 800-932-2772. We are unable to accept international orders over the Internet.

Contact Us

Feel free to contact us directly by email at customerservice@flowersonbase.com or by calling our telephone center at 800-932-2772. We are here to serve you and assure your complete satisfaction.

Payment Options

We accept the following payment methods:



Discover Network

American Express


Apple Pay

STAR card -call to place your order and pay

Substitution Policy

Occasionally, substitutions may be necessary to create your bouquet due to the availability of certain flowers in various parts of the country. Care is taken to maintain the style, theme and color scheme of the arrangement, using flowers of equal value. Additionally, the substitution of certain keepsake items may be necessary due to increased demand, especially during major holidays. In single-flower arrangements, such as an all rose bouquet, or orchids, we will make every attempt to match the flower type, but may substitute with another color.


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Privacy Policy

This privacy statement has been created in order to demonstrate our firm commitment to protecting customer privacy.

Information We Collect

If you open an account on our site or make a purchase, we need your contact information including your name, e-mail address and mailing address to complete your transaction. 

When you visit our website, we also collect some basic information that does not identify individual users. We use this information to determine our users demographics and interests, so that we can better understand and serve our users.


Cookies are small files which store certain information about your activity on the website and are stored on your computers hard drive. Our cookies do not contain any personally identifying information. We use cookies to let us know that you are a prior customer, so that you dont have to reenter information you gave us on your prior visits. Most web browsers automatically accept cookies, but most allow you to instruct your browser to prevent the use of cookies. However, if you disable cookies, you will not be able to use certain features of this website.

Our Use and Disclosure of Your Information

When opening an account or making a purchase, you have an opportunity to opt-in or opt-out from receiving emails from us. If you opt-in to receive information from us, we may use your purchase history, contact information and other registration information to provide you with more relevant information and email content. We may send emails to our users regarding changes in our services or other information we believe will be of interest to our users. If you prefer not to receive these emails, you can send us an email with the subject line no emails or reply to our email with the subject line no emails. 

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities on our site, we may collect such information. We may use that information and other information that we obtain from your use of our site to resolve disputes, troubleshoot problems and enforce our agreement for Terms of Use. 

We may share aggregate statistics about our sales, traffic patterns and related site information with other businesses, but these statistics will include no personally identifying information. 

We may share your information with Teleflora and other reputable vendors for the purpose of sending out special offers via email and/ or in connection with the services provided by our site such as the delivery of flowers. Your information will not be shared for any other purpose and will be kept secured. 

We cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Statement. For example, we may be required to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications. We can (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringements, or other activity that may be illegal or may expose us to legal liability. 


This site has security measures in place to protect the loss, misuse and alteration of the information under our control. 

All user credit card information is securely communicated using secure socket layer (SSL) software, which is the industry standard and among the best software available for secure commerce transactions. 

All user information stored on our server is stored in an encrypted format. Notwithstanding these efforts, we caution you that perfect security does not exist on the Internet. 

Linked Sites

If this site contains any links to other websites, we are not responsible for the privacy practices or the content of such websites.

Changes to Privacy Statement; Consent

We may update this Privacy Statement from time to time. You should check this page periodically for changes. By using our site, you consent to the collection and use of your information by us as described in this Privacy Statement.

Questions and Comments

We welcome your questions and comments about this Privacy Statement.



Coronavirus Response

FAQ during this epidemic: 

 What are you doing in store to protect from COVID-19?


The safety of our employees and the public are of utmost importance to us. We are running a smaller in store staff and allowing all staff members the opportunity to practice social distancing. 

Staff who remain at work are required to wash hands at least every two hours and all of our high touch surfaces are being sanitized regularly.


Can you deliver at nursing homes or assisted living centers?


Effective March 18, 2020 we are restricted from delivering to most, if not all nursing homes and assisted living centers in the area in order to protect their residents. We ask that you provide a residential delivery address or choose will call and we're happy to facilitate in store or curbside pick up for you.


Can you deliver to a hospital?


Effective March 18, 2020 we are restricted from delivering to most, if not all hospitals in the area. We ask that you provide a residential delivery address or choose will call and we're happy to facilitate in store or curbside pick up for you.


How is your delivery team responding to the Coronavirus pandemic?


Our delivery team is wearing latex gloves at this time for their safety and for the safety of others and practicing regular hand washing and use of hand sanitizer.


Can I request a "No Contact" delivery?


Yes - we offer convenient 'No Contact' delivery for anyone trying to avoid unnecessary contact during the COVID-19 outbreak. We're happy to leave your gift on the porch or front doorstep and our delivery team will call your recipient to let them know that they should check the front porch or doorstep. 

Please enter your 'no contact' delivery request during check out.